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Supporting Mental Health Recovery
The Crisis Stabilization (CS) serves adults age 18 and older in Region IV. CS’s purpose is to divert, prevent, or reduce psychiatric hospitalization for individuals who are experiencing a mental health crisis, or assist them in returning to their community from such a hospitalization.
CS accomplishes this by providing daily program services, assisting individuals to mobilize community resources, and connecting individuals to those around them for ongoing recovery. Service modalities include: psychiatric assessment, medication and symptom management, supportive counseling, mind-body techniques, medically assisted withdrawal management, introduction to mental health recovery concepts, development of individualized Wellness Recovery Action Plan (WRAP), coping skills training, case management, and linkage to community resources.
Participation Guidelines
Individuals grow and resolve crisis best when they feel safe and respected. Living and working closely together can
be stressful, especially when individuals are already in a state of crisis. We have developed guidelines to ensure a safe and respectful environment for all. If you need additional assistance resolving conflicts, please let program staff know.
Key Features


Communicate respectfully with all. Even if we have opposing points of view, we can strive to understand each other's perspective. We request that you save political, religious, and other contentious discussions and points of view for private conversations.
Communicate respectfully with all. Even if we have opposing points of view, we can strive to understand each other's perspective. We request that you save political, religious, and other contentious discussions and points of view for private conversations.


Be mindful of each other's privacy and confidentiality within the program and in the community. Avoid gossip, which is a form of violating someone’s privacy.
Be mindful of each other's privacy and confidentiality within the program and in the community. Avoid gossip, which is a form of violating someone’s privacy.


Respect individual space and boundaries.
Respect individual space and boundaries.


Detailed incidents or histories of trauma and substance use can be triggering for individuals in recovery. Please discuss your past in general terms and keep your focus on how you are currently progressing. You may, of course, discuss your history in greater detail with program staff.
Detailed incidents or histories of trauma and substance use can be triggering for individuals in recovery. Please discuss your past in general terms and keep your focus on how you are currently progressing. You may, of course, discuss your history in greater detail with program staff.


If at any time you are feeling unsafe, please clearly communicate this with program staff so that they may assist you as needed.
If at any time you are feeling unsafe, please clearly communicate this with program staff so that they may assist you as needed.


If you are aware of another individual having difficulty with their safety or another issue of a serious nature, please notify staff immediately. This is your responsibility to the entire CS community; reports will be kept confidential.
If you are aware of another individual having difficulty with their safety or another issue of a serious nature, please notify staff immediately. This is your responsibility to the entire CSU community; reports will be kept confidential.
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Active Behavioral Health CrisisThe individual is currently experiencing a significant behavioral health crisis requiring immediate intervention.
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Need for Urgent InterventionThe individual is currently experiencing a significant behavioral health crisis requiring immediate intervention.
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Presence of Specific Risk FactorsThe individual is currently experiencing a significant behavioral health crisis requiring immediate intervention.
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Potential for DecompensationThe individual is currently experiencing a significant behavioral health crisis requiring immediate intervention.
These criteria are detailed in the “Crisis Stabilization Medical Necessity Criteria” document provided by the Virginia Medicaid Department of Medical Assistance Services (DMAS).
It’s important to note that individuals admitted under a Temporary Detention Order (TDO) have their medical necessity established, and services specified in a TDO cannot be limited or denied by DMAS or its contractors.
For the most accurate and personalized information, individuals should contact their local CS provider or community services board. In Virginia, residents can dial 988 to connect with crisis services and receive guidance on available support.
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